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Maintenance Requests

General Maintenance
Please note that all requests MUST be entered via the Property Tree app or client portal website.

App:
iPhone: https://apps.apple.com/au/app/mri-property-connect/id1480673507
Google Play: https://play.google.com/store/apps/details?id=com.rockend.tenancyapp

Or

Website: https://client.propertytree.com/login

Once you are logged in to your profile, you are also able to check your rental payments, request maintenance and view your lease documents online. Where possible, please accompany maintenance requests with photos.

Emergency Requests
In the case of an emergency repair required, please call our office on 9739 6539 or if after hours, please call Garry on 0418 230 000